Our Administrative Team
The administrative staff are our patient’s first introduction to Cranley Clinic and ensure everyone receives a warm welcome. They help make the clinic run smoothly and are here to help at every step of the way.
As Director of Operations, Philip has overall responsibility for the management of Cranley Clinic and delivery of patient care. He is an experienced healthcare professional with expertise gained across a variety of clinic environments. Philip is a Fellow of the International Academy for Dental-Facial Esthetics.
Linda spent 20 years in PR before deciding it was time for a career change. She joined Cranley Clinic as Practice Manager in 2000 and utilises her organisational and administrative skills to ensure the smooth running of the practice. She is also responsible for maintaining our registration with the Care Quality Commission.
Joanne, our receptionist, has spent the last 10 years working in skin care and customer service. She ensures our patients experience a warm and courteous welcome when they arrive at the clinic.
Fern helps maintain the smooth, efficient running of the clinic, from covering reception to administrative and customer care roles. In her spare time, she continues to practice as a qualified midwife.
Karensa joined us in 2015 to manage our busy reception having retired from a career as a classical dancer. She has recently returned from maternity leave and in addition to reception she also takes on administrative duties.